Remote Support
AR expert help for field teams
Read moreProduct Description
frontline.io is an industrial software platform that helps companies create digital work instructions, training content and remote support workflows for technical teams. It can turn manuals and procedures into step-by-step guidance, combine this information with interactive 3D models of equipment, and make the content available on computers, mobile devices and supported XR headsets.
Technicians can use frontline.io to follow maintenance or service procedures, access equipment information and receive guidance while working. If additional help is needed, a remote expert can join a live support session and guide the technician using video, voice and AR annotations. The platform can also be used for technical training, knowledge sharing and standardising procedures across different sites.
Several frontline.io packages are available depending on the number of registered users and the required licence period:
- Starter, 10 registered users: €3,750 for 3 months or €12,000 for 1 year
- Growth, 25 registered users: €7,500 for 3 months or €24,000 for 1 year
- Scale, 50 registered users: €9,375 for 3 months or €30,000 for 1 year
This gives organizations the flexibility to choose a package that matches the size of the team and the planned deployment period.
Frontline.io
128+ Reviews
$12,000.00excl. sales tax
- In-stock
- AI-guided execution
- One build, any device
- Remote AR expert support
- Digital twins at scale
Use Cases
Work Guidance
Step-by-step procedures on site
XR Training
Practice safely with Digital Twins
AI Knowledge
Find trusted procedures in context
Technical Specifications
- General
- Product Name
- Frontline.io
- Manufacturer
- Frontline.io
- Type
- AR_Software
- Release Date
- N/A
- Product Page
- https://vr-expert.com/software/frontline-io/
- Features
- Platform & Environment
- Category & Industry
- Compliance
Trusted AI guidance
AI Insight searches documents, guided flows and connected systems, then returns context-aware answers with direct links to the original source material.
- AI Insight
- Source citations
This helps technicians find verified procedures faster, follow the correct steps and troubleshoot without leaving the workflow or relying on unverified answers.
Fast content creation
Doc to Flow converts searchable PDFs, Word files and text-based SOPs into structured Interactive Flows with steps, decisions and connected media.
- PDF/Word input
- Prompt edits
Experts review and refine the generated flow before deployment, helping your organisation reduce manual authoring effort while retaining process control.
Remote expert support
Remote Assist combines live video, voice, chat, screen sharing, anchored AR annotations, Digital Twins and session recording in one support environment.
- AR annotations
- Browser access
This helps your team reduce travel and downtime, keep specialist knowledge available across sites and turn completed support sessions into reusable training assets.
Scalable deployment
frontline.io runs shared content across desktop, mobile, browser, AR, MR and VR devices, with SSO, role-based permissions, analytics and integration options.
- Enterprise SSO
- Role permissions
This supports enterprise rollout without tying procedures to one headset, while giving administrators more control over access, reporting and data location.
frontline.io for business
VR Expert AI supplies frontline.io to industrial service, training and operations teams that need one platform for AI-guided procedures, Digital Twins and remote expert support. Deployment can cover supported computers, mobile devices, browsers and XR headsets.
frontline.io pricing and licensing
The full platform is configured around the required modules, users, devices, integrations and implementation scope. Request a tailored quote for Remote Assist, Interactive Flows, Digital Twins, Immersive Training, Analytics and AI Suite access.
Where teams use frontline.io
frontline.io supports equipment maintenance, field service, technical training, inspections and knowledge transfer. Teams use it to convert documentation into guided flows, assist technicians remotely and reuse the same content across sites and devices.
How to get frontline.io
Request pricing or book a demonstration with your workflow, device environment and user requirements. A VR Expert AI specialist can help define the software scope, compatible hardware and rollout approach for your organisation.
Why Choose VR Expert AI
Official Distributor
Source AI glasses through an official B2B partner with access to verified brands, enterprise pricing, product guidance, and direct manufacturer escalation.
Official Distributor
Source AI glasses through an official B2B partner with access to verified brands, enterprise pricing, product guidance, and direct manufacturer escalation.
