Remote Support
Live expert help for field teams
Product Description
Frontline.one Scale (50 registered users) - 3 Months is a licence for Frontline.one, an industrial software platform that turns technical knowledge into practical digital guidance for employees. Companies can convert CAD files into interactive 3D Digital Twins of machines, turn manuals and SOPs into step-by-step work instructions, train technicians in digital or immersive environments, identify parts, and connect field workers with remote experts. The same content can be created once and used across supported browsers, PCs, mobile devices and XR headsets, helping technical teams keep training, service and maintenance information in one system.
This specific package costs €9,375 and runs for three months. It includes full access to Frontline.one features, one SSO integration, 8 hours of onboarding, company logo and colour branding, and AI tools for translation and navigation. It supports up to 50 registered users and 1,000 sessions per month. The software capabilities do not change between the 3-month and 1-year version of the same tier; the difference is the licence duration and total price. This option is best suited to a large pilot, multi-team project or short enterprise deployment.
Other Frontline.one packages available through VR Expert:
Frontline.one Starter (10 registered users) - 3 Months: €3,750, 250 sessions/month.
Frontline.one Starter (10 registered users) - 1 Year: €12,000, 250 sessions/month.
Frontline.one Growth (25 registered users) - 3 Months: €7,500, 500 sessions/month.
Frontline.one Growth (25 registered users) - 1 Year: €24,000, 500 sessions/month.
Selected: Frontline.one Scale (50 registered users) - 3 Months: €9,375, 1,000 sessions/month.
Frontline.one Scale (50 registered users) - 1 Year: €30,000, 1,000 sessions/month.
Frontline.one Scale (50 users) - 3 Months
€9,375.00excl. VAT
- In-stock
- 50 registered users
- 1,000 sessions/month
- 3-month licence
- Full platform access
Use Cases
Work Guidance
Step-by-step digital procedures
XR Training
Practice with Digital Twins
Parts Catalog
Find components in 3D context
Technical Specifications
- General
- Product Name
- Frontline.one Scale (50 users) - 3 Months
- Manufacturer
- Frontline.one
- Type
- AR_Software
- Release Date
- N/A
- Features
- Platform & Environment
- Category & Industry
- Compliance
Right-Sized Licence
The VR Expert offer has three capacity tiers: Starter with 10 users and 250 sessions/month, Growth with 25 users and 500 sessions/month, and Scale with 50 users and 1,000 sessions/month. Each tier is available for 3 months or 1 year.
- 50 users / 1,000 sessions
- 3 Months / €9,375
Scale for 3 months provides the highest standard capacity for a limited period, which suits large pilots, multi-team projects or enterprise evaluations with heavier session demand.
Unified Platform
Frontline.one combines Digital Twins, Interactive Flows, immersive training, Remote Assist, Parts Catalog, Analytics and AI-assisted knowledge tools in one software environment.
- One content foundation
- Training + service + support
Your organisation can use the same technical content across training, maintenance, service and support instead of maintaining separate tools and duplicated instructions for each workflow.
Faster Content Setup
FastTrack Pro can convert CAD files into interactive Digital Twins, while Doc to Flow turns existing manuals, SOPs, PDFs and Word documents into structured guided procedures for review and deployment.
- CAD to Digital Twin
- Documents to guided flows
This gives subject-matter experts a faster route from existing technical material to reusable digital instructions, while reducing the amount of content that must be rebuilt manually.
Remote Expertise
Remote Assist connects field technicians with experts through live video, voice, chat, screen sharing and AR annotations. Experts can also share Digital Twins and Interactive Flows during a support session.
- Live AR annotations
- Shared 3D context
This supports companies that need specialist knowledge across multiple sites, helping technicians access expert guidance without requiring the specialist to travel to every location.
Frontline.one Scale (50 registered users) - 3 Months for business
Frontline.one Scale (50 registered users) - 3 Months gives technical and industrial teams the complete Frontline.one platform for three months, with capacity for 50 registered users and 1,000 sessions each month. At €9,375, the package combines Digital Twins, digital work instructions, immersive training, Remote Assist, parts information, analytics and AI tools in one licence. It is positioned for a large pilot, multi-team project or short enterprise deployment, while keeping the same core platform capabilities available in the other Starter, Growth and Scale options.
Compare the other packages
Companies that need a different deployment size or commitment period can choose another Frontline.one package without changing the core platform offer. The matching Scale package for 1 year costs €30,000. Starter provides 10 users and 250 sessions/month, Growth provides 25 users and 500 sessions/month, and Scale provides 50 users and 1,000 sessions/month. All three tiers are available as 3-month and 1-year licences, allowing organisations to move from a short pilot to a longer rollout or increase capacity as adoption grows.
What the platform enables
Use Frontline.one to replace static technical documents with guided procedures, train employees around interactive 3D models, support technicians remotely, centralise approved knowledge and analyse how teams use workflows. Content can be reused across supported desktop, mobile, browser and XR devices, so organisations can start with existing hardware and add smart glasses or immersive headsets where the workflow benefits from hands-free or spatial guidance.
Why Choose VR Expert AI
Official Distributor
Source AI glasses through an official B2B partner with access to verified brands, enterprise pricing, product guidance, and direct manufacturer escalation.
Official Distributor
Source AI glasses through an official B2B partner with access to verified brands, enterprise pricing, product guidance, and direct manufacturer escalation.
Frequently Asked Questions
Frontline.one Starter is the entry-level Frontline.one licence. It gives organisations access to the platform for creating digital work instructions, training, Digital Twins and remote support workflows for up to 10 registered users.
It is the Starter tier of Frontline.one for three months. The package includes full platform access for up to 10 registered users and 250 sessions per month, plus the standard VR Expert plan inclusions.
It is the Scale tier of Frontline.one for three months. The package includes full platform access for up to 50 registered users and 1,000 sessions per month, plus the standard VR Expert plan inclusions.
The Starter plan supports up to 10 registered users.
Yes. Remote Assist allows technicians to connect with experts through live video, screen sharing and AR annotations.
You receive full access to Frontline.one features, one SSO integration, 8 hours of onboarding, company logo and colour branding, AI tools for translation and navigation, and capacity for 10 registered users and 250 sessions each month.
You receive full access to Frontline.one features, one SSO integration, 8 hours of onboarding, company logo and colour branding, AI tools for translation and navigation, and capacity for 10 registered users and 250 sessions each month.
Frontline.one runs as a native app on AR and VR headsets, including HMS SiNGRAY G2 (where it comes preinstalled), Microsoft HoloLens 2, Magic Leap 2 and Meta Quest 3, as well as on phones, tablets and Windows PCs. Content is created once in the web-based authoring tools and plays on every supported device.
The 3-month Starter licence costs €3,750. The 1-year Starter licence costs €12,000.
The listed VR Expert catalogue price for this package is €3,750. The licence term is three months.
The listed VR Expert catalogue price for this package is €9,375. The licence term is three months.
Yes. Growth supports up to 25 registered users, while Scale supports up to 50 registered users for larger deployments.
The core software features, user limit and monthly session allowance are the same within the same tier. The difference is the licence duration and total price. A 3-month term suits shorter pilots or projects, while a 1-year term suits ongoing deployment.
Yes. An organisation can move to a higher-capacity tier for a future licence period. VR Expert also lists optional advanced training, white-label applications and on-premises deployment
The core software features, user limit and monthly session allowance are the same within the same tier. The difference is the licence duration and total price. A 3-month term suits shorter pilots or projects, while a 1-year term suits ongoing deployment.
Yes. An organisation can move to a higher-capacity tier for a future licence period. VR Expert also lists optional advanced training, white-label applications and on-premises deployment
Starter supports 10 registered users and 250 sessions/month. Growth supports 25 users and 500 sessions/month. Scale supports 50 users and 1,000 sessions/month. All three use the same core VR Expert platform offer and are available for 3 months or 1 year.
Starter supports 10 registered users and 250 sessions/month. Growth supports 25 users and 500 sessions/month. Scale supports 50 users and 1,000 sessions/month. All three use the same core VR Expert platform offer and are available for 3 months or 1 year.
Scale supports 50 registered users and 1,000 sessions per month. Choose the 3-month licence for €9,375 / $9,375 (SKU 85361) or the 1-year licence for €30,000 / $30,000 (SKU 8536).
The plan capacity stays the same: 50 registered users and 1,000 sessions per month. The difference is the subscription length and total price. Choose 3 months for a shorter deployment or 1 year for longer-term use.
The plan uses the Frontline.one platform for Digital Twins, Interactive Flows and SOPs, Remote Assist, immersive training, Parts Catalog, analytics, AI tools and no-code workflow creation. The platform also supports SSO, custom branding, role-based access and Power BI integration.
Scale is the largest standard tier published by VR Expert. It is intended for deployments that need up to 50 registered users and 1,000 sessions per month. Starter and Growth offer the same platform at lower capacity limits.
No separate device compatibility is listed for the different licence tiers or durations. Frontline.one supports Windows and macOS, web browsers, iOS/iPadOS, Android and supported XR devices such as HMS SiNGRAY G2, HoloLens 2, Magic Leap 2 and Meta Quest 3. Feature availability can still depend on the device used.