Remote Support
xAssist streams the worker's view to an expert who guides with annotations.
TeamViewer Frontline Software
TeamViewer Frontline is an enterprise AR software suite for smart glasses, covering remote support, guided inspection, work instructions and pick-by-vision. Licensed monthly or yearly.
Why use TeamViewer Frontline software?
Guided Inspection
xInspect runs digital checklists for maintenance and inspection rounds.
Work Instructions
xMake delivers step-by-step assembly instructions in the worker's view.
Vision Picking
xPick handles order picking, sorting and inventory with visual cues.
What Frontline does on the glasses
Frontline is modular, and the module list is the fastest way to scope a project. Assist streams the worker's view to a remote expert who guides with AR annotations and a live pointer. Pick handles order picking, inventory, sequencing and sorting with visual information and audio cues. Make delivers step-by-step assembly instructions, Inspect runs digital checklists for maintenance and inspection, and Upskill covers training. All of it is voice-first, so the technician keeps both hands on the task.
It suits manufacturing, logistics, utilities and field service, where procedures vary by site and handovers still happen on paper. Frontline runs on rugged assisted-reality smart glasses such as the RealWear Arc 3 and Vuzix LX1, as well as on smart scanners, mobile computers and phones, and connects to ERP, CRM and field service systems. Module and device detail sits on the TeamViewer Frontline product page.
Licensing and rollout through VR Expert AI
Frontline is licensed monthly or annually, by module and by user or device, which makes module scope the first thing to settle. Most teams need fewer modules than a demo suggests: a service organisation that only runs Assist should not be paying for Pick. We scope the module set against the workflows you actually intend to digitalise, then quote the licence and the hardware in one document so procurement has a single number to approve.
Buying software and glasses from the same partner means devices arrive enrolled and configured, with one contact for both. Book a demo using your own workflow and we will run it on the device you are considering, or compare Frontline with the other remote support software we license before you commit to an annual term.
Frequently Asked Questions
TeamViewer Frontline is an enterprise AR software suite for smart glasses, covering remote support (xAssist), inspection (xInspect), work instructions (xMake) and pick-by-vision (xPick).
xAssist is the remote support module: it streams the worker’s see-what-I-see view to a remote expert, who guides the task with live video and annotations, hands-free.
xInspect guides inspections and checklists, xMake delivers step-by-step work instructions, and xPick enables pick-by-vision for logistics, all hands-free on the glasses.
It suits manufacturing, field service, utilities and logistics teams that need hands-free remote support and guided workflows on smart glasses.
Choose modules by task: xAssist for remote support, xInspect for inspections, xMake for work instructions, xPick for logistics. VR Expert AI can advise on the right mix.
Frontline modules are available on monthly and yearly licences. VR Expert AI can advise on the best term for a pilot or rollout.
For rugged remote support, RealWear and Vuzix smart glasses pair well with Frontline. Request a quote for a bundled hardware-and-software recommendation.
Frontline runs on rugged smart glasses such as RealWear and Vuzix devices. VR Expert AI can confirm which glasses in our range suit your Frontline modules.
Yes. Frontline is an enterprise platform designed to integrate with business systems and workflows. Our specialists can advise on integration for your setup.
Yes. Frontline is built for voice-first, hands-free use on smart glasses, so workers keep both hands on the task.
Yes. Frontline is an enterprise suite designed for fleet deployment with device management. VR Expert AI can advise on licensing and rollout.
Most teams start with a demo and a pilot on the relevant module and glasses, then scale. Request a quote to scope the modules and licences.
TeamViewer Frontline software is sold as a business licence or service through VR Expert AI, with volume pricing. Request a quote with your user or device count and use case and we confirm licensing and pricing.
Yes. As a B2B supplier we offer volume pricing, business invoicing and quotes for pilots and rollouts, with documentation for procurement.
Yes. We can arrange a demo and, for some platforms, a proof of concept, so you can validate the software on your glasses before committing. Talk to a specialist to arrange one.
