Remote Support
Live Expert Help for Field Teams
Frontline.one Scale (50 registered users) - 3 Months is a license for Frontline.one, an industrial software platform that turns technical knowledge into practical digital guidance for employees. Companies can convert CAD files into interactive 3D Digital Twins of machines, turn manuals and SOPs into step-by-step work instructions, train technicians in digital or immersive environments, identify parts, and connect field workers with remote experts. The same content can be created once and used across supported browsers, PCs, mobile devices and XR headsets, helping technical teams keep training, service and maintenance information in one system.
This package costs €9,375 and runs for three months. It includes full access to Frontline.one features, one SSO integration, 8 hours of onboarding, company logo and color branding, and AI tools for translation and navigation. It supports up to 50 registered users and 1,000 sessions per month. The software capabilities are the same in the 3-month and 1-year versions of the same tier; only the license duration and total price differ. This option is best suited to a large pilot, multi-team project or short enterprise deployment.
Other Frontline.one packages available through VR Expert:
Frontline.one Starter (10 registered users) - 3 Months: €3,750, 250 sessions/month.
Frontline.one Starter (10 registered users) - 1 Year: €12,000, 250 sessions/month.
Frontline.one Growth (25 registered users) - 3 Months: €7,500, 500 sessions/month.
Frontline.one Growth (25 registered users) - 1 Year: €24,000, 500 sessions/month.
Selected: Frontline.one Scale (50 registered users) - 3 Months: €9,375, 1,000 sessions/month.
Frontline.one Scale (50 registered users) - 1 Year: €30,000, 1,000 sessions/month.
Live Expert Help for Field Teams
Step-by-Step Digital Procedures
Practice with Digital Twins
Find Components in 3D Context

The VR Expert offer has three capacity tiers: Starter with 10 users and 250 sessions/month, Growth with 25 users and 500 sessions/month, and Scale with 50 users and 1,000 sessions/month. Each tier is available for 3 months or 1 year.
Scale for 3 months provides the highest standard capacity for a limited period, which suits large pilots, multi-team projects or enterprise evaluations with heavier session demand.

Frontline.one combines Digital Twins, Interactive Flows, immersive training, Remote Assist, Parts Catalog, Analytics and AI-assisted knowledge tools in one software environment.
Your organization can use the same technical content across training, maintenance, service and support instead of maintaining separate tools and duplicated instructions for each workflow.

FastTrack Pro can convert CAD files into interactive Digital Twins, while Doc to Flow turns existing manuals, SOPs, PDFs and Word documents into structured guided procedures for review and deployment.
This gives subject-matter experts a faster route from existing technical material to reusable digital instructions and reduces the amount of content that must be rebuilt manually.

Remote Assist connects field technicians with experts through live video, voice, chat, screen sharing and AR annotations. Experts can also share Digital Twins and Interactive Flows during a support session.
This supports companies that need specialist knowledge across multiple sites, helping technicians access expert guidance without requiring the specialist to travel to every location.
Frontline.one Scale (50 registered users) - 3 Months gives technical and industrial teams the complete Frontline.one platform for three months, with capacity for 50 registered users and 1,000 sessions each month. At €9,375, the package combines Digital Twins, digital work instructions, immersive training, Remote Assist, parts information, analytics and AI tools in one license. It is positioned for a large pilot, multi-team project or short enterprise deployment, with the same core platform capabilities available in the other Starter, Growth and Scale options.
Companies that need a different deployment size or commitment period can choose another Frontline.one package without changing the core platform offer. The matching Scale package for 1 year costs €30,000. Starter provides 10 users and 250 sessions/month, Growth provides 25 users and 500 sessions/month, and Scale provides 50 users and 1,000 sessions/month. All three tiers are available as 3-month and 1-year licenses, so organizations can move from a short pilot to a longer rollout or increase capacity as adoption grows.
Use Frontline.one to replace static technical documents with guided procedures, train employees with interactive 3D models, support technicians remotely, centralize approved knowledge and analyze how teams use workflows. Content can be reused across supported desktop, mobile, browser and XR devices, so organizations can start with existing hardware and add smart glasses or immersive headsets where the workflow benefits from hands-free or spatial guidance.

Source AI glasses through an official B2B partner with access to verified brands, enterprise pricing, product guidance, and direct manufacturer escalation.

Source AI glasses through an official B2B partner with access to verified brands, enterprise pricing, product guidance, and direct manufacturer escalation.
It is the Scale tier of Frontline.one for three months. The package includes full platform access for up to 50 registered users and 1,000 sessions per month, plus the standard VR Expert plan inclusions.
Frontline.one Starter is the entry-level Frontline.one license. It gives organizations access to the platform for creating digital work instructions, training, Digital Twins and remote support workflows for up to 10 registered users.
It is the Starter tier of Frontline.one for three months. The package includes full platform access for up to 10 registered users and 250 sessions per month, plus the standard VR Expert plan inclusions.
The Starter plan supports up to 10 registered users.
Yes. Remote Assist lets technicians connect with experts through live video, screen sharing and AR annotations.
You receive full access to Frontline.one features, one SSO integration, 8 hours of onboarding, company logo and color branding, AI tools for translation and navigation, and capacity for 10 registered users and 250 sessions each month.
You receive full access to Frontline.one features, one SSO integration, 8 hours of onboarding, company logo and color branding, AI tools for translation and navigation, and capacity for 10 registered users and 250 sessions each month.
No separate device compatibility is listed for the different license tiers or durations. Frontline.one supports Windows and macOS, web browsers, iOS/iPadOS, Android and supported XR devices such as HMS SiNGRAY G2, HoloLens 2, Magic Leap 2 and Meta Quest 3. Feature availability can still depend on the device used.
Scale is the largest standard tier published by VR Expert. It is intended for deployments that need up to 50 registered users and 1,000 sessions per month. Starter and Growth offer the same platform at lower capacity limits.
The plan capacity stays the same: 50 registered users and 1,000 sessions per month. Only the subscription length and total price differ. Choose 3 months for a shorter deployment or 1 year for longer-term use.
Scale supports 50 registered users and 1,000 sessions per month. Choose the 3-month license for €9,375 / $9,375 (SKU 85361) or the 1-year license for €30,000 / $30,000 (SKU 8536).
The plan uses the Frontline.one platform for Digital Twins, Interactive Flows and SOPs, Remote Assist, immersive training, Parts Catalog, analytics, AI tools and no-code workflow creation. The platform also supports SSO, custom branding, role-based access and Power BI integration.
The listed VR Expert catalog price for this package is €9,375. The license term is three months.
The 3-month Starter license costs €3,750. The 1-year Starter license costs €12,000.
The listed VR Expert catalog price for this package is €3,750. The license term is three months.
Yes. Growth supports up to 25 registered users, and Scale supports up to 50 registered users for larger deployments.
The core software features, user limit and monthly session allowance are the same within a tier. Only the license duration and total price differ. A 3-month term suits shorter pilots or projects, while a 1-year term suits ongoing deployment.
Yes. An organization can move to a higher-capacity tier for a future license period. VR Expert also lists optional advanced training, white-label applications and on-premises deployment.
The core software features, user limit and monthly session allowance are the same within a tier. Only the license duration and total price differ. A 3-month term suits shorter pilots or projects, while a 1-year term suits ongoing deployment.
Yes. An organization can move to a higher-capacity tier for a future license period. VR Expert also lists optional advanced training, white-label applications and on-premises deployment.
Starter supports 10 registered users and 250 sessions/month. Growth supports 25 users and 500 sessions/month. Scale supports 50 users and 1,000 sessions/month. All three use the same core VR Expert platform offer and are available for 3 months or 1 year.
Starter supports 10 registered users and 250 sessions/month. Growth supports 25 users and 500 sessions/month. Scale supports 50 users and 1,000 sessions/month. All three use the same core VR Expert platform offer and are available for 3 months or 1 year.