Remote Support
xAssist streams the worker's view to an expert who guides with annotations.
TeamViewer Frontline Software
TeamViewer Frontline is an enterprise AR software suite for smart glasses, covering remote support, guided inspection, work instructions and pick-by-vision. Licensed monthly or yearly.
Why use TeamViewer Frontline software?
Guided Inspection
xInspect runs digital checklists for maintenance and inspection rounds.
Work Instructions
xMake delivers step-by-step assembly instructions in the worker's view.
Vision Picking
xPick handles order picking, sorting and inventory with visual cues.
What Frontline does on the glasses
Frontline is modular, and the module list is the fastest way to scope a project. Assist streams the worker's view to a remote expert who guides with AR annotations and a live pointer. Pick handles order picking, inventory, sequencing and sorting with visual information and audio cues. Make delivers step-by-step assembly instructions, Inspect runs digital checklists for maintenance and inspection, and Upskill covers training. All of it is voice-first, so the technician keeps both hands on the task.
It suits manufacturing, logistics, utilities and field service, where procedures vary by site and handovers still happen on paper. Frontline runs on rugged assisted-reality smart glasses such as the RealWear Arc 3 and Vuzix LX1, as well as on smart scanners, mobile computers and phones, and connects to ERP, CRM and field service systems. Module and device detail sits on the TeamViewer Frontline product page.
Licensing and rollout through VR Expert AI
Frontline is licensed monthly or annually, by module and by user or device, which makes module scope the first thing to settle. Most teams need fewer modules than a demo suggests: a service organization that only runs Assist should not be paying for Pick. We scope the module set against the workflows you actually intend to digitalize, then quote the license and the hardware in one document so procurement has a single number to approve.
Buying software and glasses from the same partner means devices arrive enrolled and configured, with one contact for both. Book a demo using your own workflow and we will run it on the device you are considering, or compare Frontline with the other remote support software we license before you commit to an annual term.
