TeamViewer Frontline xAssist (Month)

TeamViewer Frontline is an enterprise AR software suite that digitalises frontline work, covering remote support, vision picking, guided assembly, inspection, maintenance and training through AR instructions and live expert support.

Yes. Frontline Pick guides order picking, inventory, sequencing and sorting with visual and audio cues, while Frontline Assist lets experts see what workers see and guide them with AR annotations and a live pointer.

Frontline is modular: Assist for remote support, Pick for warehouse vision picking, Make for assembly and production, Inspect for inspection and maintenance, and Upskill for immersive training.

Frontline Assist is the remote support module. It lets experts see what frontline workers see and guide them through issues with AR features such as live pointer and on-screen annotations.

xAssist provides AR-powered remote assistance. Remote experts can see the frontline worker's live view and guide the task with annotations, pointers, files and other in-call tools.

Yes. TeamViewer states that remote-assistance sessions can be recorded for documentation, record-keeping and training. Call history and service-report functions are also available.

Yes. TeamViewer states that Frontline Assist can operate standalone or be integrated with other Frontline solutions such as Inspect, Make and Pick.

Yes. Frontline is the broadest platform we carry, spanning picking, assembly, inspection, remote support and training, which suits enterprises standardising AR across multiple workflows and sites.

Frontline includes documentation and onboarding resources, with optional implementation, workflow design or system integration support depending on project scope.

TeamViewer Frontline supports a wide range of wearables, including industrial smart glasses, smart scanners and mobile computers. Our specialists can confirm which devices fit your workflows before you license.

Yes. Frontline runs across smart glasses and mobile devices through the Frontline Workplace app and Command Center, so teams can mix wearables and handhelds.

Yes. Frontline digitalises paper-based procedures with guided AR workflows, checklists and documentation, giving clearer records of completed frontline tasks.

Yes. TeamViewer supports Frontline Assist on compatible Android smart glasses and also supports Assist workflows on Android smartphones and iOS devices. Device support should be confirmed for the planned rollout.

TeamViewer Frontline xAssist runs as a native app on supported smart glasses, including RealWear Arc 3, Navigator 520 and Vuzix M400, as well as on Android and iOS phones and tablets (Android 7+, iOS 15+). The remote expert joins from a Windows PC or web browser and sees what the field worker sees.

Yes. TeamViewer states that Frontline supports a wide range of wearables, including industrial smart glasses, smart scanners and mobile computers. If you are unsure which devices are supported, our specialists can confirm before you license.

Yes. Frontline integrates with field service management, ERP and CRM systems for AR field-service workflows. Integration scope should be confirmed during implementation.

Frontline is managed through the Frontline Command Center with the Workplace app on devices, and it connects AR workflows to existing systems. VR Expert AI can advise on deployment across mixed fleets and sites.

TeamViewer Frontline is licensed monthly or annually by module and by user or device. VR Expert AI prepares a tailored quote based on the workflows you need to digitalise, so request pricing with your requirements.

Yes. VR Expert AI can arrange a demo and, where available, a proof-of-concept so you can validate Frontline modules on your workflows before committing.

It depends on your workflows: Assist for remote support, Pick for logistics, Make for assembly, Inspect for maintenance and Upskill for training. Talk to a VR Expert AI specialist about module scope and rollout.

The software functionality is the same. The Month package covers a one-month license term, while the Year package covers a 12-month license term.

There are four modules: xAssist for remote expert support, xInspect for inspection and maintenance, xMake for assembly and production, and xPick for warehouse and logistics workflows. Each is available as a Month or Year license, giving eight variants in total.

For the VR Expert variants listed here, the software module is the same. Month provides a one-month license term and Year provides a one-year term; the SKU and price change with the selected term. Choose Month for shorter projects or pilots and Year for ongoing deployment.

Choose xAssist for live remote support, xInspect for guided checks and maintenance, xMake for step-by-step assembly or production, and xPick for vision-guided picking and warehouse processes.

xInspect and xMake use very similar task and workflow tools. xInspect is aimed at inspections, maintenance, checklists and documentation, while xMake is aimed at assembly and manufacturing instructions.

No. xAssist focuses on calls, live video, annotations and expert guidance. xInspect and xMake focus on assigned workflows and task execution, while xPick adds picking orders, verification, scanning and warehouse-focused reporting.

Yes. TeamViewer states that Frontline Assist can run standalone or integrate with other Frontline solutions. For example, a technician can follow an xInspect workflow and use xAssist when live expert support is needed.

No. xAssist supports a broader remote-support setup across supported smart glasses, mobile devices and PC or browser access. xInspect, xMake and xPick are primarily workflow modules for supported Frontline Workplace devices, with setup and management handled through Frontline Command Center. Check compatibility on each product page before deployment.