Remote Support
Live Expert Help for Field Teams
Product Description
Frontline.one Growth (25 registered users) - 1 Year is a license for Frontline.one, an industrial software platform that turns technical knowledge into practical digital guidance for employees. Companies can convert CAD files into interactive 3D Digital Twins of machines, turn manuals and SOPs into step-by-step work instructions, train technicians in digital or immersive environments, identify parts, and connect field workers with remote experts. The same content can be created once and used across supported browsers, PCs, mobile devices and XR headsets, helping technical teams keep training, service and maintenance information in one system.
This package costs €24,000 and runs for one year. It includes full access to Frontline.one features, one SSO integration, 8 hours of onboarding, company logo and color branding, and AI tools for translation and navigation. It supports up to 25 registered users and 500 sessions per month. The software capabilities are the same in the 3-month and 1-year versions of the same tier; the difference is the license duration and total price. This option is best suited to an ongoing departmental deployment that needs more capacity than Starter.
Other Frontline.one packages available through VR Expert:
Frontline.one Starter (10 registered users) - 3 Months: €3,750, 250 sessions/month.
Frontline.one Starter (10 registered users) - 1 Year: €12,000, 250 sessions/month.
Frontline.one Growth (25 registered users) - 3 Months: €7,500, 500 sessions/month.
Selected: Frontline.one Growth (25 registered users) - 1 Year: €24,000, 500 sessions/month.
Frontline.one Scale (50 registered users) - 3 Months: €9,375, 1,000 sessions/month.
Frontline.one Scale (50 registered users) - 1 Year: €30,000, 1,000 sessions/month.
Frontline.one Growth (25 Users) - 1 Year
$24,000.00excl. sales tax
- In-stock
- 25 registered users
- 500 sessions/month
- 1-year license
- Full platform access
Use Cases
Work Guidance
Step-by-Step Digital Procedures
XR Training
Practice with Digital Twins
Parts Catalog
Find Components in 3D Context
Technical Specifications
- General
- Product Name
- Frontline.one Growth (25 users) - 1 Year
- Manufacturer
- Frontline.one
- Type
- AR_Software
- Release Date
- N/A
- Features
- Platform & Environment
- Category & Industry
- Compliance
Right-Sized License
The VR Expert offer has three capacity tiers: Starter with 10 users and 250 sessions/month, Growth with 25 users and 500 sessions/month, and Scale with 50 users and 1,000 sessions/month. Each tier is available for 3 months or 1 year.
- 25 Users / 500 Sessions
- 1 Year / €24,000
Growth for 1 year supports an ongoing departmental rollout with 25 registered users and 500 monthly sessions, giving teams more capacity for repeated training, service and support use.
Unified Platform
Frontline.one combines Digital Twins, Interactive Flows, immersive training, Remote Assist, Parts Catalog, Analytics and AI-assisted knowledge tools in one software environment.
- One Content Foundation
- Training + Service + Support
Your organization can use the same technical content across training, maintenance, service and support instead of maintaining separate tools and duplicate instructions for each workflow.
Faster Content Setup
FastTrack Pro can convert CAD files into interactive Digital Twins, while Doc to Flow turns existing manuals, SOPs, PDFs and Word documents into structured guided procedures for review and deployment.
- CAD to Digital Twin
- Documents to Guided Flows
This gives subject-matter experts a faster route from existing technical material to reusable digital instructions and reduces the amount of content that must be rebuilt manually.
Remote Expertise
Remote Assist connects field technicians with experts through live video, voice, chat, screen sharing and AR annotations. Experts can also share Digital Twins and Interactive Flows during a support session.
- Live AR Annotations
- Shared 3D Context
This supports companies that need specialist knowledge across multiple sites, helping technicians access expert guidance without requiring the specialist to travel to every location.
Frontline.one Growth (25 Registered Users) - 1 Year for Business
Frontline.one Growth (25 registered users) - 1 Year gives technical and industrial teams the complete Frontline.one platform for one year, with capacity for 25 registered users and 500 sessions each month. At €24,000, the package combines Digital Twins, digital work instructions, immersive training, Remote Assist, parts information, analytics and AI tools in one license. It is positioned for an ongoing departmental deployment that needs more capacity than Starter, while the same core platform capabilities remain available in the other Starter, Growth and Scale options.
Compare the Other Packages
If you need a different deployment size or commitment period, you can choose another Frontline.one package without changing the core platform offer. The matching Growth package for 3 months costs €7,500. Starter provides 10 users and 250 sessions/month, Growth provides 25 users and 500 sessions/month, and Scale provides 50 users and 1,000 sessions/month. All three tiers are available as 3-month and 1-year licenses, so organizations can move from a short pilot to a longer rollout or increase capacity as adoption grows.
What the Platform Enables
Use Frontline.one to replace static technical documents with guided procedures, train employees with interactive 3D models, support technicians remotely, centralize approved knowledge and analyze how teams use workflows. Content can be reused across supported desktop, mobile, browser and XR devices, so organizations can start with existing hardware and add smart glasses or immersive headsets where the workflow benefits from hands-free or spatial guidance.
Why Choose VR Expert AI
Official Distributor
Source AI glasses through an official B2B partner with access to verified brands, enterprise pricing, product guidance, and direct manufacturer escalation.
Official Distributor
Source AI glasses through an official B2B partner with access to verified brands, enterprise pricing, product guidance, and direct manufacturer escalation.
Frequently Asked Questions
It is the Starter tier of Frontline.one for one year. The package includes full platform access for up to 10 registered users and 250 sessions per month, plus the standard VR Expert plan inclusions.
It is the Growth tier of Frontline.one for one year. The package includes full platform access for up to 25 registered users and 500 sessions per month, plus the standard VR Expert plan inclusions.
Frontline.one Starter is the entry-level Frontline.one license. It gives organizations access to the platform for creating digital work instructions, training, Digital Twins and remote support workflows for up to 10 registered users.
You receive full access to Frontline.one features, one SSO integration, 8 hours of onboarding, company logo and color branding, AI tools for translation and navigation, and capacity for 10 registered users and 250 sessions each month.
Starter supports 10 registered users and 250 sessions/month. Growth supports 25 users and 500 sessions/month. Scale supports 50 users and 1,000 sessions/month. All three use the same core VR Expert platform offer and are available for 3 months or 1 year.
Frontline.one runs as a native app on AR and VR headsets, including HMS SiNGRAY G2 (where it comes preinstalled), Microsoft HoloLens 2, Magic Leap 2 and Meta Quest 3, as well as on phones, tablets and Windows PCs. Content is created once in the web-based authoring tools and plays on every supported device.
The listed VR Expert catalog price for this package is €12,000. The license term is one year.
The listed VR Expert catalog price for this package is €24,000. The license term is one year.
The 3-month Starter license costs €3,750. The 1-year Starter license costs €12,000.
Yes. An organization can move to a higher-capacity tier for a future license period. VR Expert also lists optional advanced training, white-label applications and on-premises deployment.
The core software features, user limit and monthly session allowance are the same within a tier. Only the license duration and total price differ. A 3-month term suits shorter pilots or projects, while a 1-year term suits ongoing deployment.
Yes. Growth supports up to 25 registered users, and Scale supports up to 50 registered users for larger deployments.
The Starter plan supports up to 10 registered users.
Yes. Remote Assist lets technicians connect with experts through live video, screen sharing and AR annotations.
Growth is the middle tier. It suits teams that need more capacity than Starter but do not need the 50-user Scale allowance. Starter supports 10 users / 250 sessions, Growth 25 / 500, and Scale 50 / 1,000 per month.
The plan capacity stays the same: 25 registered users and 500 sessions per month. The difference is the subscription length and total price. Choose 3 months for a shorter deployment or 1 year for longer-term use.
Growth supports 25 registered users and 500 sessions per month. Choose the 3-month license for €7,500 / $7,500 (SKU 85351) or the 1-year license for €24,000 / $24,000 (SKU 8535).
The plan uses the Frontline.one platform for Digital Twins, Interactive Flows and SOPs, Remote Assist, immersive training, Parts Catalog, analytics, AI tools and no-code workflow creation. The platform also supports SSO, custom branding, role-based access and Power BI integration.
No separate device compatibility is listed for the different license tiers or durations. Frontline.one supports Windows and macOS, web browsers, iOS/iPadOS, Android and supported XR devices such as HMS SiNGRAY G2, HoloLens 2, Magic Leap 2 and Meta Quest 3. Feature availability can still depend on the device used.